This Privacy Policy explains how The Endocrine Clinic collects, uses, and protects the information you provide when you visit our website. We are committed to safeguarding your privacy and handling your data responsibly. This policy applies solely to information collected through our website and does not cover information collected offline.
1. Information We Collect:
We collect only limited information, prioritizing your privacy and security. We do not collect any sensitive health information. The data we gather falls into two primary categories:
- Technical Information: This includes information automatically collected from your browser and device when you access our website. This data allows us to improve website functionality and user experience. Specifically, we collect:
- IP address: Your internet protocol address, which helps identify your general location.
- Browser type and version: The browser you are using to access our website and its version number.
- Cookie information: We use cookies to enhance your site experience. Cookies are small text files placed on your device which help us to remember certain user preferences and track navigation. You can adjust your cookie settings through your browser. We do not use cookies to identify you personally.
- Device information: Basic information about the device used to access the website.
- Contact Information: We only collect contact information you actively choose to provide to us. This may include:
- Name: Your full name, as provided during contact form submission.
- Email address: Your email, provided when contacting us directly or signing up for any optional email communications.
- Phone number: Your phone number, provided when contacting us directly.
2. How We Use Your Information:
We use the collected information primarily for the following purposes:
- Improving Website Functionality: Technical information such as IP address, browser type, and cookie data helps us analyze website traffic, identify technical issues, and improve the overall user experience. This helps us make our site faster, more reliable, and more user-friendly. This analysis is done in an aggregated and anonymized manner, meaning no individual user can be identified.
- Responding to Your Inquiries: If you contact us through our website, we use your provided name, email address, and optionally phone number to respond to your questions and concerns. We will use this information solely to fulfill your request and will only keep it for as long as reasonably necessary to that end.
- Communicating with You: If you give your express consent to receive email communications, we may occasionally send you updates related to our services or other relevant information. You can easily opt-out of these communications at any time by following the unsubscribe instructions provided in the email.
3. Sharing Your Information:
We do not sell, trade, or rent your personal information to any third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to maintain the confidentiality and security of your information and to comply with all relevant data protection laws. This sharing is strictly necessary to allow those services to function effectively.
We may also disclose your information if required to do so by law, regulation, legal process, or governmental request, or if such disclosure is necessary to protect our legal rights or the safety of our users.
4. Data Security:
We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include technical and organizational safeguards such as data encryption, access controls, and regular security assessments.
5. User Rights:
You have certain rights regarding your personal information, including:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
- Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
- Right to Restriction of Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller under certain circumstances.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us through the channels indicated on the website. We will respond to your request within a reasonable timeframe.
6. Retention of Information:
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
7. Children’s Privacy:
Our website is not intended for use by children under the age of sixteen. We do not knowingly collect personal information from children under the age of sixteen. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to this Privacy Policy:
We may update this Privacy Policy periodically. Any changes will be posted on our website. We encourage you to review this Privacy Policy periodically to stay informed of any updates.
9. Acceptance of Privacy Policy:
By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our website.